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  • Ramp Agent

    Posted: 05/13/2022

    SUMMARY: This position requires the ability to work around aircraft in a safe and efficient manner.
    PRIMARY RESPONSIBILITIES:
     

    • The safe boarding of customers and luggage onto aircraft and monitoring movements of planes while on the ground
    • Communicating with pilots, operations and ticket agents in a clear and concise manner
    • Communicating with TSA and the local LEO concerning the security of flights and passengers
    • Loading and off loading of passengers in a safe and courteous way
    • Accurate and clear marshalling of aircraft with good hand signals
    • Knowledge of emergency procedures and handling of hazardous materials
    • Accurate communication via radio to all pilots, operations and fellow employees
    • Knowledge of SIDA areas and ability to challenge unknown persons
    • Knowledge of firearm procedures
    • Maintaining customer relations
    • Safe operation of ground equipment
    • Ability to carry out de-ice procedures
    • Accurate addition of baggage weight
    • Drive the passenger shuttle bus, if applicable to station
    • Additional duties as assigned

    QUALIFICATIONS:
     

    • Airline work experience preferred
    • Airline reservation system experience preferred
    • Must be at least 18 years old
    • Must hold a high school diploma or equivalent
    • If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location
    • Must be able to lift up to 70 lbs.
    • Basic computer skills required
    • Excellent communication and excellent customer service skills required
    • Ability to interact effectively with others
    • Ability to work independently and adapt to changing work priorities
    • Ability to communicate effectively, orally and in writing

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